Shipping Policy

Processing Time

Once your payment has been confirmed, please allow 5–8 calendar days for us to prepare, pack, and dispatch your order. This timeframe excludes weekends and public holidays.

Estimated Delivery Time

After your package has been dispatched, the estimated transit time is 15–30 calendar days.

Please note that this is an estimate, not a guaranteed delivery date.

Shipment Tracking

Once your package has been shipped, we will send you a tracking number via email so you can monitor the status of your delivery.

Delays Due to Uncontrollable Factors

We are not responsible for delays caused by factors beyond our control, such as customs inspections, changes to flight schedules, severe weather, pandemics, disruptions to local courier services, or other events of force majeure. Such circumstances may extend the delivery time.

Import Duties and Taxes

Buyers are responsible for any import duties, customs fees, or local taxes that may be imposed by the destination country.

Undeliverable / Returned Packages

If a package cannot be delivered—for reasons such as an incorrect address, the recipient being unreachable, or entry being denied by local customs—the buyer shall be responsible for any return shipping costs or related charges incurred.

Contact Information

If you have any questions about shipping, please contact us via:

Policy Updates

We reserve the right to update this shipping policy. The latest version will be posted on this page.